By accessing the website at https://www.liquid.com.au, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
In no event shall Liquid or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Liquid’s website, even if Liquid or a Liquid authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on Liquid’s website could include technical, typographical, or photographic errors. Liquid does not warrant that any of the materials on its website are accurate, complete or current. Liquid may make changes to the materials contained on its website at any time without notice. However Liquid does not make any commitment to update the materials.
Liquid has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Liquid of the site. Use of any such linked website is at the user’s own risk.
Liquid may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.
These terms and conditions are governed by and construed in accordance with the laws of Melbourne, Victoria, Australia and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
Your privacy is important to us. It is Liquid’s policy to respect your privacy regarding any data we may collect from you across our website (Liquid.com.au), across other sites we own and operate (like SoHubs.com), and throughout your engagement with us.
When you visit our sites, we automatically collect analytics and log data from your web browser. This data includes your IP address, browser type and version, time and date, the pages you view, and other details about your visit. While this data is not considered personally identifying, it is possible to use this it in conjunction with other information to identify you.
When you contact us, we ask for some basic information about you, like your name and email address. This information is considered personally identifying. We ask for it specifically to know who we’re talking to.
When you work with us, we ask for information about your business, operations, customers and audience. While you make most of this information publicly available, we may also ask for confidential information to assist us with ensuring the best possible outcome for our work with you. For example, we may request customer contact details to invite selected participants to a user testing session.
We collect information by fair and lawful means. Where we collect personal- or business-related information, we seek your clear and unambiguous affirmative consent in either implicit (asking you to manually enter the information) or explicit (requiring manual acceptance of relevant terms) form.
Any information we collect, we use solely for the purposes of providing creative services, providing client support, maintaining and expanding our businesses, and understanding our audience. We don’t publicly disclose any data specifics, but may compile and share aggregated and anonymised versions of this information, for example, in business performance reports.
If you are a (current or former) client or partner, we may use your details contact you via our newsletter, keeping you up-to-date on what’s happening at Liquid. You are free to opt out of this correspondence at any time, using the “unsubscribe” link provided in the emails.
We retain information about clients and projects. This information is stored and processed in Australia, USA, Singapore and Malta, and/or where we and our third-party providers maintain facilities. What we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure, and cannot guarantee absolute data security.
Liquid.com.au, and across other sites we own and operate (like SoHubs.com), is supported by third-party providers to facilitate the provision of a transactional website. These include DNS management, web hosting, payment processing (Stripe) and Google Analytics.
We will comply with government and law enforcement requests for data if we believe the requested information is necessary and appropriate for its stated purpose.
We do not otherwise share or supply personal information to third parties. We do not sell or rent your personal information to marketers or third parties.
A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can perform certain functions and understand how you use our site. If you do not wish to accept cookies from us, you should instruct your browser to refuse cookies from https://www.liquid.com.au.
This privacy policy only covers our own collecting and handling of data. We only work with partners and third-party providers whose privacy policies align with ours, however we cannot accept responsibility or liability for their respective privacy practices.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
At our discretion, we may update this policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around data and personal information.
As a user of our website, you have the right to be informed about how your data is collected and used. You are entitled to know what data we collect about you, and how it is processed. You are entitled to correct and update any personal information about you, and to request this information be deleted.
You are entitled to restrict or object to our use of your data, while retaining the right to use your personal information for your own purposes. You have the right to opt out of data about you being used in decisions based solely on automated processing.
If you have any concerns or questions about how we handle your data and personal information, feel free to contact us at support@liquid.com.au.